Privacy Policy

1. Who We Are

BrandPilot is a digital marketing and web design studio. We operate the website at brandpilot-v2.vercel.app and provide services including website design, SEO, social media management, branding, and email marketing.

If you have any questions about this policy, contact us at: thasleenanasreen242@gmail.com

2. What Information We Collect

We collect information you provide directly to us, including:

• Contact form submissions — your name, email address, and message when you fill out the "Start Your Project" form.
• Email newsletter sign-ups — your email address when you subscribe via our newsletter form.
• Chat interactions — messages you send to our AI support assistant. These are processed in real time and not stored permanently.

3. How We Use Your Information

• To respond to your project enquiries and messages
• To send you our newsletter (only if you subscribed)
• To improve our website and services
• To comply with our legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Third-Party Services

We use the following third-party tools that may process your data:

• Formspree — processes contact form submissions. See their privacy policy at formspree.io/legal/privacy-policy.
• Mailchimp — manages our email newsletter list. See their privacy policy at mailchimp.com/legal/privacy.
• Google Gemini API — powers our AI chat assistant. Messages are sent to Google for processing. See Google's privacy policy at policies.google.com/privacy.
• Vercel — hosts this website. See their privacy policy at vercel.com/legal/privacy-policy.

5. Cookies

This website uses minimal cookies necessary for basic functionality. We do not use advertising or tracking cookies. Your browser may store session data to keep the site working correctly.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Ask us to delete your data
• Unsubscribe from our newsletter at any time (every email has an unsubscribe link)
• Contact us with any data-related concern

To exercise any of these rights, email us at thasleenanasreen242@gmail.com.

7. Data Retention

Contact form submissions are retained in our Formspree inbox until manually deleted. Newsletter subscribers remain on our list until they unsubscribe. We do not store AI chat conversations.

8. Changes to This Policy

We may update this policy from time to time. We will note the date of the latest update at the top of this page. Continued use of the site after changes means you accept the updated policy.